We are please to provide the following equipment support plan:
Big equipment (over 6,000$ single machine price)
For the big equipment (such as ALT99, ALT98, ST-10, ST-12 and other similar testers) we provide three different support plans:
Small equipment
Machines with single price under 6000$. JBT5, JBT5P, CDT65, CDT150, CVT7,
DT2H are typical examples.
| Calibration of equipment: | Issuing calibration report and certificate of traceability |
| Equipment operation inspection: | Diagnose proper equipment operation. Replace defective modules |
| Software upgrade: | Install new software revisions (with customer approval) |
| Hardware upgrade: | Install new firmware, make wiring modifications to the latest developments. Add new hardware modules (with customer approval) |
| Preventive maintenance: | Basic mechanics and electronics maintenance. Lubrication, cleaning and wiring inspection |
| Software maintenance: | Backup databases, calibration records and test specifications. |
| Parts and labor: | by price list |
| Accommodation and traveling expenses: | Charged by cost +10% |
| Visits: | 3 or 4 scheduled visits per year. |
| Calibration of equipment: | Issuing calibration report and certificate of traceability |
| Equipment operation inspection: | Diagnose proper equipment operation. Replace defective modules |
| Software upgrade: | Install new software revisions (with customer approval) |
| Hardware upgrade: | Install new firmware, make wiring modifications to the latest developments. Add new hardware modules (with customer approval). |
| Preventive maintenance: | Basic mechanics and electronics maintenance. Lubrication, cleaning and wiring inspection. |
| Electronic maintenance: | Includes cleaning, washing, inspection and operation diagnostic on all electronic modules. Verify operation according to the manufacturer specifications. Replacing of the potential problematic modules and components (with customer approval). |
| Replacing wearable items: | Replace Clamps, Kelvin wires, clips, connectors and harness with new ones |
| Software maintenance: | Backup databases, calibration records and test specifications. Labels and reports modifications. |
| Test specifications maintenance: | Cleaning the memory and removing defective records, backup test specifications and settings, merge databases and modify specs to customer requirements. Create new test specifications for new models alternators and starters. |
| Operator and supervisor training: | Training on creating test specifications, advice on limits and settings, functions and operation of the equipment. |
| Parts and labor | : By price list - 5% |
| Accommodation and traveling expenses | : Charged by cost +10% |
| Visits: | 3 or 4 scheduled visits per year |
| Calibration of equipment: | Issuing calibration report and certificate of traceability |
| Equipment operation inspection: | Diagnose proper equipment operation. Replace defective modules |
| Software upgrade: | Install new software revisions (with customer approval) |
| Hardware upgrade: | Install new firmware, make wiring modifications to the latest developments. Add new hardware modules (with customer approval) |
| Preventive maintenance: | Basic mechanics and electronics maintenance. Lubrication, cleaning and wiring inspection |
| Electronic maintenance: | Includes cleaning, washing, inspection and operation diagnostic on all electronic modules. Verify operation according to the manufacturer specifications. Replacing of the potential problematic modules and components (with customer approval). |
| Replacing wearable items: | Replace Clamps, Kelvin wires, clips, connectors and harness with new ones |
| Test specifications maintenance: | Cleaning the memory and removing defective records, backup test specifications and settings, merge databases and modify specs to customer requirements. Create new test specifications for new models alternators and starters. |
| Operator and supervisor training: | Training on creating test specifications, advice on limits and settings, functions and operation of the equipment. |
| Software maintenance: | Backup databases, calibration records and test specifications. |
| Parts and labor: | Labor cost is included. Up to $4000US repair cost is included in the plan. |
| Accommodation and traveling expenses: | Charged by cost +10% |
| Visits: | 3 scheduled visits per year and 2 emergency trips included in the price. |
Plan #4 Small equipment basic support
| Calibration of equipment: | Issuing calibration report and certificate of traceability |
| Equipment operation inspection: | Diagnose proper equipment operation. Replace defective modules |
| Software upgrade: | Install new software revisions (with customer approval) |
| Hardware upgrade: | Install new firmware, make wiring modifications to the latest developments. Add new hardware modules (with customer approval) |
| Preventive maintenance: | Basic mechanics and electronics maintenance. Lubrication, cleaning and wiring inspection |
| Parts and labor: | by price list |
| Visits: | Equipment is delivered to ATE-Japan. We guarantee 10 days turnover time. |
Plan #5 Small equipment support at location
| This plan is available only in combination with Plan #1 to #3. | |
| Calibration of equipment: | Issuing calibration report and certificate of traceability |
| Equipment operation inspection: | Diagnose proper equipment operation. Replace defective modules |
| Software upgrade: | Install new software revisions (with customer approval) |
| Hardware upgrade: | Install new firmware, make wiring modifications to the latest developments. Add new hardware modules (with customer approval). |
| Preventive maintenance: | Basic mechanics and electronics maintenance. Lubrication, cleaning and wiring inspection. |
| Electronic maintenance: | Includes cleaning, washing, inspection and operation diagnostic on all electronic modules. Verify operation according to the manufacturer specifications. Replacing of the potential problematic modules and components (with customer approval). |
| Replacing wearable items: | Replace Clamps, Kelvin wires, clips, connectors and harness with new ones |
| Software maintenance: | Backup databases, calibration records and test specifications. Labels and reports modifications. |
| Test specifications maintenance: | Cleaning the memory and removing defective records, backup test specifications and settings, merge databases and modify specs to customer requirements. Create new test specifications for new models alternators and starters. |
| Operator and supervisor training: | Training on creating test specifications, advice on limits and settings, functions and operation of the equipment. |
| Parts and labor | By price list - 5% |
| Accommodation and traveling expenses | Included. |
| Visits: | as per Plan 1 to 3. |